Last Updated: 08/31/2026
At Sorelle, we are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within US.
Shipping Locations
This shipping policy applies to orders shipped within: US.
Currency
Delivery Times
Below are our estimated delivery timelines:
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Order Cutoff Time: 11PM EST
Orders placed after this time will be processed the next business day, which may add one extra day to the delivery estimate.
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Order Handling Time: 1-2 Business Days, Monday-Friday
Once your order is processed, it will be shipped by one of our trusted carriers.
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Transit Time: 6–8 business days, Monday–Friday
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Estimated Delivery Time: 7–10 business days
Please note that delivery times are estimates and may vary due to factors outside our control.
Carrier Services
We partner with reliable shipping carriers to deliver orders within US including:
Shipping Costs
Delivery Issues
If you experience any delivery issues, including delays or lost packages, please contact our customer service team immediately. We are here to assist you and help ensure your order arrives safely.
Tracking Your Order
Once your order has shipped, you will receive an email confirmation containing your tracking number.
You can monitor your shipment on our Order Tracking Page: Order Tracking
Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Questions?
Visit our FAQs page or contact our customer support team for assistance.
Contact Information
Store Name: Sorelle Water
Address: 1220 East Cumberland Ave, 403, Tampa, FL 33602
Email: info@sorellewater.com
Phone: +18132522577
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Response Time:
We aim to reply within 1–2 business days.
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