Terms of Service

OVERVIEW

This website is operated by Sorelle. Throughout this website, the terms “we,” “us,” and “our” refer to Sorelle. We provide this website, including all information, products, tools, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices outlined below.

By visiting our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced on our website or made available through links.

Please read these Terms carefully before using our website. By accessing or using any portion of our website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use our website or services.

We may update, modify, or replace these Terms from time to time by posting revised terms on this page. It is your responsibility to review this page periodically. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

SECTION 1 — ONLINE STORE TERMS

By using our website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have authorized any minor dependents under your care to use this website.

You may not use our products or website for any unlawful or unauthorized purpose. You may not violate any applicable laws or regulations while using our website, including intellectual property and copyright laws.

You may not transmit viruses, malware, worms, or any other destructive or harmful code through our website.

Any violation of these Terms may result in the termination of your access to our website or services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason permitted by law.

You understand that information you submit to us, excluding payment information, may be transferred across various networks and may be modified to meet technical requirements of those networks or devices. Payment information is encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, services, or website access without our prior written permission.

The headings used throughout these Terms are provided for convenience and do not affect the interpretation of these Terms.

SECTION 3 — ACCURACY OF INFORMATION

We make reasonable efforts to ensure that the information provided on our website is accurate and current. However, we do not guarantee that all information is complete, accurate, or up to date.

Information provided on this website is for general informational purposes and should not be relied upon as the sole basis for making decisions.

Our website may occasionally contain historical information that is provided for reference purposes only. We reserve the right to modify website content at any time without an obligation to update previously published information.

SECTION 4 — MODIFICATIONS TO PRODUCTS, SERVICES, AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product, service, or portion of our website at any time without notice.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of our services or products.

SECTION 5 — PRODUCTS AND SERVICES

Certain products and services may be available exclusively through our website and may be subject to limited availability.

We make reasonable efforts to accurately display our products, including their colors, appearance, features, and images. However, your device or monitor may display colors differently, and we cannot guarantee that the displayed colors will accurately reflect the actual product.

We reserve the right to limit the quantity of products sold, restrict sales to certain individuals or geographic regions, or discontinue products at any time.

Product descriptions, specifications, pricing, and availability may be changed at our discretion without notice.

All products and services are subject to our applicable Return and Refund Policy.

SECTION 6 — BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order at our discretion.

We may limit quantities purchased per person, household, order, account, payment method, or shipping address. We may also restrict or cancel orders that appear to be placed by dealers, resellers, or distributors.

If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

You agree to provide accurate, complete, and current billing and account information for all purchases made through our website.

You agree to promptly update your information, including your email address and payment information, so that we can process your orders and contact you when necessary.

For additional information, please review our Return and Refund Policy.

SECTION 7 — THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not monitor, control, or manage.

These tools are provided on an “as is” and “as available” basis without warranties or guarantees unless otherwise stated.

Your use of third-party tools is at your own discretion and risk. You should review and understand the terms provided by the applicable third-party provider before using those services.

We may introduce additional tools, features, or services in the future. Any new features will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites or services that are not owned or operated by us.

We are not responsible for the content, accuracy, policies, products, services, or practices of third-party websites.

If you choose to visit or purchase from a third-party website, you do so at your own risk. Any questions, complaints, or concerns regarding third-party products or services should be directed to the applicable third party.

SECTION 9 — CUSTOMER FEEDBACK AND SUBMISSIONS

If you voluntarily submit comments, reviews, suggestions, ideas, photographs, testimonials, or other materials to us, you agree that we may use, reproduce, edit, publish, distribute, translate, and otherwise use those submissions in connection with our business and marketing, subject to applicable law.

You represent that any content you submit does not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other proprietary rights.

You may not submit content that is unlawful, defamatory, abusive, threatening, obscene, misleading, or contains malicious software.

We reserve the right, but are not obligated, to monitor, edit, or remove content that we determine violates these Terms or applicable law.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other information.

We reserve the right to correct errors, update information, modify product details, change prices, or cancel orders when information is inaccurate, including after an order has been submitted.

We are not obligated to update or clarify information unless required by law.

SECTION 12 — PROHIBITED USES

You are prohibited from using our website or its content:

  • For any unlawful purpose.
  • To solicit or participate in unlawful activities.
  • To violate applicable laws, regulations, or ordinances.
  • To infringe upon our intellectual property rights or the rights of others.
  • To harass, abuse, threaten, defame, discriminate against, or harm others.
  • To submit false or misleading information.
  • To upload or transmit viruses, malware, or other harmful code.
  • To collect or track another person's personal information without authorization.
  • To spam, phish, scrape, crawl, or otherwise misuse our website.
  • To interfere with or circumvent the security features of our website.
  • For any purpose that violates these Terms or applicable law.

We reserve the right to terminate or restrict your access to our website if you violate these Terms.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.

We do not guarantee that information obtained through our website will always be accurate or reliable.

Our website, products, and services are provided on an “as is” and “as available” basis, except where otherwise expressly stated.

To the fullest extent permitted by applicable law, Sorelle, including its owners, employees, affiliates, contractors, suppliers, and service providers, will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, products, or services.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Sorelle, including its owners, employees, affiliates, contractors, suppliers, and service providers, from claims, damages, liabilities, costs, and expenses, including reasonable legal fees, arising from your violation of these Terms, applicable laws, or the rights of a third party.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or us.

You may stop using our website at any time.

If we determine that you have violated these Terms or applicable law, we reserve the right to terminate or restrict your access to our website and services without notice.

Any obligations or liabilities incurred before termination will survive termination where required or permitted by law.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted on our website, constitute the entire agreement between you and Sorelle regarding your use of our website and services.

These Terms supersede any prior or contemporaneous agreements, communications, or proposals relating to your use of our website.

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

SECTION 18 — GOVERNING LAW

These Terms and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the applicable laws of the United States and the applicable jurisdiction in which our business is established, except where otherwise required by law.

SECTION 19 — CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms at any time.

The most current version will be posted on this page.

Your continued use of our website following the posting of revised Terms constitutes acceptance of those changes.

SECTION 20 — CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us at:

Email: info@sorellewater.com

Sorelle